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Marylanders Serving Marylanders: Resources During Coronavirus

The Hogan administration is committed to being transparent, keeping Marylanders fully informed, taking actions based on detailed planning, and making decisions based on the facts on the ground.

This page consists of:

State and Community Resources

Find frequently requested resources from state government agencies related to COVID-19 and community resources.

1. Maryland Department of Health

For more information, visit health.maryland.gov.

2. Maryland Insurance Administration
  • The Maryland Insurance Administration updates daily to help consumers with any questions they may have regarding insurance during this time. Please check MIA’s daily updates on Facebook, resources page, and general FAQs.
  • If you have a health benefit plan regulated by the State of Maryland, you should not have to pay for the test. Health carriers must waive any cost-sharing for any visit to diagnose or test for COVID-19 regardless of the setting of the testing, COVID-19 vaccination, and laboratory fees related to COVID-19. Treatment will be covered but subject to cost-sharing. If you are uninsured, contact the Maryland Health Connection which has opened a special enrollment period until April 15.
  • Please contact your health benefit plan at the number on your identification card to check: if your plan is regulated by Maryland; if your plan has comprehensive or limited coverage; if your policy covers in- or out-of-network care, etc.

For more information, visit insurance.maryland.gov.

3. Maryland Health Connection

If you are uninsured, please contact the Maryland Health Connection now. As part of the state’s overall response to the coronavirus, and in an effort to prioritize health and safety, the Maryland Health Connection opened a new special enrollment period for uninsured Marylanders. Free consumer assistance is available by calling 855-642-8572 weekdays from 8 a.m. to 6 p.m. Deaf and hard of hearing use Relay. Help is available in more than 200 languages.

For more information, visit here.

4. Maryland Public Schools Providing Free Meals

During the temporary school closures, Maryland schools and agencies are providing free emergency meals to students and children. The direct links to the meal sites of 24 counties and Baltimore City public schools with additional information are listed here.

For an interactive map, visit MDsummerMeals.org.

5. Maryland Department of Education
  • All public schools in Maryland will be closed through April 24, 2020.
  • All Child Care Providers to be Closed by the end of the day Friday, March 27th Except Those Serving Essential Personnel
  • During this State of Emergency, child care programs have been established by the State to serve only designated essential personnel. Click here for more information.

Contact the Division of Early Childhood here.

6. Maryland Department of Aging
  • Senior Call Check Program: Maryland is the first state in the country to start a free, opt-in, telephonic service to check on Maryland’s older residents, all across the state. As many of our older adults take measures to avoid crowds and limit contact with others due to Coronavirus (COVID-19), please be reminded of the Senior Call Check program. This program is free to MD residents 65+ and is a daily call to verify your well-being, at a time scheduled at your convenience. Register today or tell a loved one about this program! For more information, call 1-866-50-CHECK.
  • Information from the CDC for long-term care facilities is available here.
  • Maryland Department of Aging County Offices: Anne Arundel, Baltimore, Calvert, Cecil, Garett, Harford, Montgomery, Prince George’s, and Washington Counties; Caroline, Kent, Talbot Upper Shore Aging, Inc.; and Dorchester, Somerset, Wicomico, Worcester MAC, Inc. have a language line service. Anne Arundel and Montgomery Counties have Spanish-speaking staff, and Baltimore County has Russian-speaking staff. Carroll County schedules time for translators.

    For more information, visit aging.maryland.gov.

7. Coronavirus (COVID-19) Information for Businesses
  • ECONOMIC RELIEF PACKAGE
    • Governor Hogan announced new COVID-19 business relief programs on March 23. These resources are available through the Department of Commerce.
    • Please visit our Emergency Relief Fund FAQ for any questions you might have about these programs. If you have other questions or concerns about these specific questions about these funds, please email fpaaworkflowcoordinator.commerce@maryland.gov.
    • Under the new federal CARES Act, $350 billion will be used to establish the Paycheck Protection Program (PPP), which provides loan guarantees to small businesses to assist with payroll costs for workers who are forced to stay home. Read more.
    • For companies with more than 500 employees, the CARES Act provides $500 billion distributed to distressed industries, including passenger airlines, cargo air carriers, and industries related to national security. Read more.
    • The CARES Act establishes a refundable, 50% payroll tax credit covering up to $10,000 paid per employee, including benefits from the period of March 13, 2020 to December 31, 2020. Read more.
    • The CARES Act also includes support for economic development agencies and programs, including funding for the Community Development Block Grant, assistance to minority business development centers and minority chambers of commerce, several million for state arts and humanities agencies and partners, and more, to assist businesses in need. Read more.
  • Economic Injury Disaster Loan:
    • Individual businesses can now apply directly to the SBA for low-interest loans through the Economic Injury Disaster Loan program.
    • Visit SBA’s website to apply now. Due to high volume on their website, SBA is also accepting applications through email and fax.
    • Download the applications online. You can email them to Ela.doc@sba.gov or fax to 202-481-1505.
  • View an ongoing list of FAQs here for Maryland businesses planning and responding to the Coronavirus.
  • The Department of Health hosted a webinar featuring information and guidance for businesses about coronavirus and preventing its spread in the workplace here or watch the recording here.
  • We encourage members of the business community to reach out with their questions by sending a message to Secretary.Commerce@maryland.gov.

For more information, visit businessexpress.maryland.gov/coronavirus.

8. Comptroller’s Office of Maryland
  • Sales & Use Taxes are NOT due March 20th. March 20th would have been the due date for Sales & Use Tax payments by businesses. THIS DUE DATE IS NOW June 1. Businesses who paid their Maryland Sales & Use Taxes for March early may request a refund of their payment by emailing taxpayerrelief@marylandtaxes.gov or by calling 410-260-4020. Read more here.
  • Maryland business and individual income taxpayers will be given a 90-day extension for tax payments. No interest or penalty for late payments will be imposed if 2019 tax payments are made by July 15, 2020. See 90-day extension for tax payments for more information, or reach out to taxpayerrelief@marylandtaxes.gov with questions.
  • Taxpayers who have set up a payment through their own online banking services will need to stop that transaction through their banks. Taxpayers who have scheduled a payment through the Comptroller’s iFIle or bFile can request to have a debit from their account stopped as long as it is at least 3 days prior to the scheduled payment date. If taxpayers have individual requests for assistance, they should contact Taxpayer Services at 410-260-7980 or via email at taxhelp@marylandtaxes.gov.

For more information, visit marylandtaxes.gov.

9. Maryland Department of Labor

 

For more information, visit labor.maryland.gov.

10. Maryland Motor Vehicle Administration
  • To preserve the health and safety of customers and employees, all MDOT MVA branch offices and the Customer Service Center are closed. This operational change, in response to the COVID-19 pandemic, is effective immediately and until further notice. MDOT MVA’s eStore and self-service kiosks are still available.
  • Governor Larry Hogan has ordered an extension of all driver’s and business licenses, identification cards, permits and registrations that expire or are eligible for renewal during the state of emergency. As a result, they will not expire until the 30th day after the state of emergency has been lifted.
  • Customers with questions related to emergency business needs, like obtaining a Commercial Driver’s License (CDL) or registering fleet vehicles needed to bring resources to Marylanders, should reach out to MDOT MVA at COVID19MVAAction@mdot.maryland.gov or 1-800-950-1682.

For more information, visit mva.maryland.gov.

11. Office of the Maryland Attorney General
  • Our hotlines are operational. Because of the COVID-19 crisis, you may have to leave a message but you will get a response as quickly as possible.
  • No Price-Gouging for food, fuel, medicine, cleaning products and other essential supplies.
  • Consumer protection and business complaints: 410-528-8662 or consumer@oag.state.md.us
  • Health care and insurance billing: 410-528-1840 or heau@oag.state.md.us
  • Effective immediately, and until further notice, the Attorney General of Maryland will be accepting service of process by e-mail on the State, State agencies, and State officers sued in their official capacity. Click for more information.

For more information, visit marylandattorneygeneral.gov.

12. Maryland Department of Human Services

The Office of Home Energy Programs (OHEP) provides bill assistance to low-income households in the State of Maryland to make their energy costs more affordable and to help with the prevention of loss and the restoration of home energy service.

For more information, visit here.

13. Governor’s Office of Crime Prevention, Youth, and Victim Services

Victim Resources During COVID-19 Outbreak: This list of resources – hotlines, help and support, legal services, crime victims’ compensation and assistance, guidelines for transitional shelters and houses, and pet assistance resources – has been compiled by the Governor’s Office of Crime Prevention, Youth, and Victim Services. This page will be updated periodically with new resources and information.

For more information, visit here.

14. Maryland State Agency Directory

For more information, visit this directory.

16. Baltimore Community ToolBank

Free tools for first responders- Baltimore Community ToolBank is being proactive and inclusive by offering needed supplies to first responders.

For more information, visit the Baltimore Community ToolBank website or Facebook.

17. Submit Other Resources

If you have other resources for Marylanders, please contact gosv.md@maryland.gov to contribute to this page.

Please email gosv.md@maryland.gov to contribute to this page, if you are:

  • an organization that can provide community resources for the community.
  • an organization that can provide aid (space, volunteer management, etc.) to other organizations.

This email is NOT the correct place to answer questions or submit community needs. Please use the Governor’s Contact Us page for any questions not already answered through the links available on Marylanders Serving Marylanders or Maryland Unites.

Translated COVID-19 Information

In coordination with the Maryland Department of Health, Maryland Emergency Management and Maryland Department of Commerce, the Governor’s Office of Community Initiatives and its ethnic commissioners are translating FAQs in more than 10 different languages to assist diverse communities.

For more information, visit here.

COVID-19 in American Sign Language

The Maryland Governor’s Office of the Deaf and Hard of Hearing has been working with the Governor and the state to ensure accessibility for the Deaf and hard of hearing community, including providing a Certified Deaf Interpreting team at Governor Hogan’s press conferences.

Maryland COVID-19 ASL video updates from the Governor’s Office of the Deaf and Hard of Hearing is also provided on their YouTube playlist or on their Facebook, Instagram, or Twitter pages. Sign up for email newsletters from the office here. The YouTube videos are shown below, beginning with the most recent update. More Maryland ASL resources include Maryland School for the Deaf and National Association of the Deaf.

For more information, visit odhh.maryland.gov/coronavirus.

Donation Opportunities

1. Maryland Emergency Management Agency (MEMA) – Donate Supplies

Maryland Volunteer Organizations Active in Disasters (VOAD) and the Adventist Community Services (ACS) have partnered to coordinate the collection and dissemination of these vital supplies. These efforts are in support of the Maryland Emergency Management Agency and other state agencies to provide drop-off sites for medical, cleaning supplies donations.

“I would like to thank the voluntary organizations active in disaster for assisting Marylanders in this time of need,” said MEMA Executive Director Russ Strickland. “This network of donations centers allows the community to help those on the front lines of fighting this virus. We could not respond to the challenges of COVID-19 without a whole of community effort.”

Officials will ONLY accept the following items:

  • Unused N95 masks with or without valve
  • Protective goggles in original packaging
  • Unused nitrile gloves in original packaging
  • Unused hospital gowns in original packaging
  • Tyvek coats and bodysuits
  • Bleach, Lysol, cleaning supplies – must be unopened and unused
  • Face shields
  • Hand sanitizer

Handmade, prototype or unapproved personal protective equipment WILL NOT be accepted. Food and household donations also WILL NOT be accepted at these locations. Also, DO NOT bring cash to these locations. Residents are encouraged to send monetary donations to local nonprofits and churches for support during this challenging time.

The four donation drop off locations in Maryland are:

Locations will be open:

  • Monday through Friday from 8 a.m. to 10 a.m. and 6 p.m. to 8 p.m.
  • Saturday and Sunday hours are 2 p.m. to 5 p.m.

ACS volunteers will be wearing appropriate protective equipment (such as masks and gloves) when donations are received and will adhere to all social distancing guidelines. A specific identified place at each location is designated to receive donations. Items will then be inspected, inventoried, and distributed.

Members of the public with any questions about this program should contact ngs.mema@maryland.gov

2. Red Cross – Donate Blood

The American Red Cross now faces a severe blood shortage. Healthy individuals are needed to donate now to help patients counting on lifesaving blood.

For more information, visit here.

3. Maryland Food Bank – Donate and/or Volunteer

  • The Maryland Food Bank is working to ensure there is an adequate supply of food available at pantries and community organizations across the state for the remainder of this public health crisis. To meet this need, the Maryland Food Bank desperately needs help packing “Back Up Boxes” containing 30 pounds of shelf-stable, nutritious foods.
  • Can you help? If so, go here to sign-up as an individual. Or even better, go here to organize a group of volunteers.
  • Read the full letter by Thomas Higdon, the Volunteer Program Manager of the Maryland Food Bank for more safety information: Maryland Food Bank Call for Volunteers.

For more information, visit mdfoodbank.org.

4. Meals on Wheels – Donate and/or Volunteer

This organization provides support and safety-net services to seniors—a population that needs extra support during this crisis. Volunteer by packing or delivering meals to Marylanders in need.

For more information, visit here.

5. No Kid Hungry – Donate

As schools close to prevent the spread of COVID-19, the State of Maryland is working to ensure that students have all the meals they need. No Kid Hungry is providing additional support nationwide.

For more information, visit here.

6. Moveable Feast – Donate

Moveable Feast cares for men, women and children living with HIV/AIDS, cancer, and other life-threatening illnesses by preparing and delivering nutritious meals and groceries and providing nutritional counseling and other services. The service area spans 14 counties and Baltimore City.

For more information, visit here.

Volunteer Opportunities

Find volunteer (and/or donation) opportunities to serve fellow Marylanders listed below. Please adhere to all safety protocols for each organization. For local opportunities, visit “Volunteering in Maryland.”

1. Maryland Responds Medical Reserve Corps – Volunteer

Governor Larry Hogan announced that Maryland has activated the Maryland Responds Medical Reserve Corps, a force of dedicated and trained medical volunteers who are ready to assist in a public health emergency. We are urging Marylanders to sign up at mdresponds.health.maryland.gov.

For more information, visit mdresponds.health.maryland.gov

2. Maryland Food Bank – Volunteer and/or Donate

  • The Maryland Food Bank is working to ensure there is an adequate supply of food available at pantries and community organizations across the state for the remainder of this public health crisis. To meet this need, the Maryland Food Bank desperately needs help packing “Back Up Boxes” containing 30 pounds of shelf-stable, nutritious foods.
  • Can you help? If so, go here to sign-up as an individual. Or even better, go here to organize a group of volunteers.
  • Read the full letter by Thomas Higdon, the Volunteer Program Manager of the Maryland Food Bank for more safety information: Maryland Food Bank Call for Volunteers.

For more information, visit mdfoodbank.org.

3. Meals on Wheels – Volunteer and/or Donate

This organization provides support and safety-net services to seniors—a population that needs extra support during this crisis. Volunteer by packing or delivering meals to Marylanders in need.

For more information, visit here.

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